Covered with Purpose, Crafted with Love

FAQs

Why we prefer Advance Payment


At Cover Culture, we truly value our clients who choose to pay in advance. These orders are given priority processing, along with the benefit of free delivery and exclusive discounts.
With delivery scams rapidly rising across Pakistan, advance payment ensures your shopping journey stays secure, smooth, and truly worthy of the Cover Culture experience.

How can I customize my dress?


We don’t offer customization on every dress. Please WhatsApp us to check if the dress you like is eligible. If it is, only size customization is allowed—fabric, color, and design changes are not available.

How long does it take to deliver?

Delivery takes around 7 to 10 working days.

What is your refund/exchange policy?


Due to the nature of our products, all sales at Cover Culture are final. We do not accept refunds, returns, or exchanges once an order has been placed. We kindly ask you to review product details and sizing carefully before purchasing. For your ease, detailed product images and styling references are available on our official social media pages.